It’s no longer a requirement for an employment placement service to be licensed, however, an employment placement service must comply with the Fair Trading Act 1987 and the Australian Consumer Law. In particular:
- an employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment; and
- an employment placement service must not engage in misleading or deceptive conduct (such as advertising a position as being available when the agency knows no such position exists or knowingly giving misleading information to a job seeker about the nature of a position).
If a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact NSW Fair Trading for information on possible action that may be taken.
Employment websites
| Australian JobSearch | Australia’s largest free online job board for job seekers, employers and service providers. |
| Business.gov.au | business.gov.au offers services and information on employing people, superannuation, training and apprenticeships. |
| JobAccess | JobAccess has information on employing people with disability. |
| NSW Industrial Relations | NSW Industrial Relations deals with employment conditions and wages. |
| Fair Work Ombudsman | The Fair Work Ombudsman is the main point of contact for advice and information on Australia’s workplace system. |