Australian Consumers' Association (ACA)
A non-profit, non-party political organisation, representing and acting in consumers interests. They lobby and campaign on behalf of consumers to promote their rights, to influence government policy, and to ensure consumer issues have a high profile in the public arena. Publishes Choice magazine.
Australian Privacy Foundation
Dedicated to protecting the privacy rights of Australians. The Foundation aims to focus public attention on emerging issues which pose a threat to the freedom and privacy of Australians. It works with consumer organisations, civil liberties councils, professional associations and other community groups on specific privacy issues.
Australian Retailers Association (NSW)
Supports the continuing and expanding success of the retail industry by:
- providing a range of essential services
- creating a climate for favourable attitudes towards the industry
- advancing retailing as a career
- adopting a lead role in the public debate on issues affecting the industry
Energy & Water Ombudsman NSW (EWON)
Provides an independent way of resolving customer complaints about electricity suppliers in NSW, Sydney Water and AGL. It also provides information to customers, community groups, industry bodies and other organisations. EWON is the dispute resolution scheme approved by the Minister for Energy and operates in accordance with the regulations under the NSW Electricity Supply Act.
Financial and Consumer Rights Council (FCRC)
A non-profit, membership-based organisation working to ensure that all people, particularly low income and vulnerable consumers, have access to fair treatment as consumers in the marketplace.
Financial Counsellors Association of NSW (FCAN)
A voluntary organisation made up of financial counsellors and credit advocates. This website has been set up as a resource for both the public, community workers and members of FCAN, to ensure that access to information about financial problems is easily available to all via the internet.
National Association of Community Legal Centres
www.consumersfederation.org.au/national-association-of-community-legal-centres/
Member organisations represent around 160 community legal centres nationally. An index of all community legal centres in Australia is available.
Owners Corporation Network of Australia Ltd
The Owners Corporation Network of Australia represents the interests and rights of owners in residential strata and community schemes.
Private Health Insurance Ombudsman
www.ombudsman.gov.au/complaints/private-health-insurance-complaints
The main role of the Ombudsman is to provide private health insurance members with an independent service for health insurance problems and enquiries. Formerly known as the Private Health Insurance Complaints Commissioner.
Real Estate Institute of NSW
Information about REINSW services as well as other areas of interest such as transactional advice, membership directory and careers in real estate.
Society of Consumer Affairs Professionals (SOCAP)
“Bringing consumer affairs professionals together for the benefit of their organisations and their customers through the commitment to quality, customer service, choice, information and redress."
Standards Australia
Develops business and technical standards.
NSW Tenants Union
The Tenants' Union is a specialist Community Legal Centre that aims to represent the interests of all tenants in NSW. This includes private and public tenants, boarders and lodgers and residential park residents.
Travel Compensation Fund
Regulates travel agents, provides compensation to consumers and ensures that travel agents have and will continue to have sufficient financial resources to secure the right to trade. Allows you to search for licensed travel agents in Australia.
Wesley Mission Credit Line
www.wesleymission.org.au/centres/creditline
A supportive service which aims to maximise opportunities for people to obtain information about financial systems and to develop skills in financial management in such a way as to gain power over their economic lives.
Whistleblowers Australia
The goal of Whistleblowers Australia (WBA) is to help promote a society in which it is possible to speak out without reprisal about corruption, dangers to the public and other vital social issues. WBA aims to help those who speak out in this way to help themselves.