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Lodge a complaint 

If you have not been able to resolve your problem, you can lodge a complaint with NSW Fair Trading.


Lodging a complaint 

Reasons for lodging a complaint  

If you have not been able to resolve a problem with a business or trader you can lodge a complaint.

Resolving issues - steps to assist you resolve a problem

Alternatively, phone NSW Fair Trading on 13 32 20 to discuss how to lodge a complaint.

Ways to lodge a complaint

Lodge a general complaint online

Lodge a home building complaint online

Lodge a tenancy complaint online

Lodge a real estate complaint online

Lodge a land lease community (residential park) complaint online

Lodge a motor vehicle or bike; trailer; caravan or boat complaint online

Lodge a retirement village complaint online


Lodge a strata mediation application 


Lodge a complaint by mail

Next step

Your complaint will be directed to a Fair Trading office.

Read about how your home building complaint is handled
Read about how your residential tenancy complaint is handled
Read about how your general complaint is handled  
Read about how your land lease community complaint is handled
Read about how your motor vehicle complaint is handled


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