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Frequently asked questions - builders CPD 

Continuing Professional Development (CPD) for builders and pool builders

CPD requirements 

1. Who has to do CPD?

If you hold a building or pool building licence or certificate as an individual, you are required to do CPD.

2. What CPD system do I follow?

Until the date your 1-year licence was renewed in 2008, or until the first anniversary of the date your 3-year licence commenced, you were required to do CPD under the old 25-point system.

After your licence was renewed in 2008, or the first anniversary of the date your 3-year licence commenced has past, you are required to to CPD under the 12-point system.

3. What if I only work part-time?

If you want to keep your licence or certificate you must do CPD.

4. I don’t work in the industry at present but still want to keep my licence. Do I need to do CPD?

Yes, if you want to keep your licence or certificate you must do CPD. This means you will keep up-to-date with new products, systems and technologies as well as legal responsibilities both for your benefit and the benefit of your consumers.

5. What if I’m retired? 

So long as you want to keep your licence or certificate, you must do CPD.

6. I am a trainer and also hold a builder’s licence. Must I do CPD in order to renew my licence?

Yes, if you want to keep your licence or certificate you are required to do CPD.

7. Are there exceptions to CPD?

Yes, the Director-General's Guidelines allow exemptions in extenuating circumstances. Each case is assessed on its own merits. The circumstances for granting exemptions are limited and in most cases relate to serious illness or misadventure at the time of your renewal application. Go to the Record keeping page for further information.

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Keeping records 

1. What records should I keep?

You must keep a diary record of your CPD activities, along with evidence whenever possible, such as a certificate, academic record or attendance record or a receipt if you purchase or hire learning resources. If you are audited by Fair Trading you can then prove that you complied with the CPD requirements.

2. How do I prove I have attended a training session or CPD activity? 

The training provider or organiser should provide a standard record of attendance document. You should also keep a note of the details of the session in your CPD diary. In addition, documents such as a Statement of Attainment or Certificate issued by a registered training organisation are also relevant.

3. What happens if I attend a course or event and don’t receive evidence that I attended?

You should ask the training provider or organiser to provide this information. If they are unwilling or unable to provide sufficient evidence and the activity was promoted as a CPD activity, contact Fair Trading on 13 32 20 about this possible breach of the Director-General's Guidelines.

4. What about watching a training video/DVD? How do I prove I have been spending my time on a CPD activity?

You should make a diary record of the name of the video/DVD, the subject matter, the length and the date you watched it.

5. Does Fair Trading keep a register with information about my CPD points? 

No. It is your responsibility to keep records of your CPD. These should be retained for three licence renewal periods in the event you are audited by Fair Trading.

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Compliance matters 

1. What is the actual date I must have all my CPD completed by?

You must complete all CPD requirements by the renewal date of your licence or certificate.

2. How will Fair Trading know that I have completed my CPD points?

Fair Trading assumes that the claims made on the statement in your licence or certificate of registration renewal are true. Fair Trading audits these claims by the following methods:

  • requesting that you supply your supporting documents, receipts, academic transcripts etc
  • cross checking this information with training providers.

Audits are conducted on both a regular and random basis.

3. Will my licence be renewed even if I haven’t earned all my points?

The Home Building Act states that CPD must be completed before an application for renewal or restoration of a licence or certificate can be accepted. If you do not comply with the CPD requirements Fair Trading may refuse your application until you have completed the points. Go to the Record keeping page for further information.  

4. What action will Fair Trading take against a builder or pool builder who misrepresents CPD points on their renewal application?

Fair Trading may cancel a licence or certificate. In certain circumstances disciplinary action can also be taken. It is a criminal offence under the Crimes Act 1900 to deliberately make a false of misleading statement on your application for renewal or restoration of your licence or certificate.

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CPD topics 

1. How can I find out which topics I have to cover in my CPD?

CPD topics are listed on the Keeping you up to date page. There are a wide range of areas to choose from. In future years there may also be certain compulsory topics that you will have to cover as part of your CPD.

2. How will I know if there is a compulsory topic?

If a compulsory topic is chosen for CPD it will be publicised broadly and you will be notified by Fair Trading.

3. How are the topics chosen?

A Consultative Reference Group with membership from industry and the training sector helps identify the topics. They recommend these topics to the Director-General who then makes the final decision.

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CPD activities 

1. I work for a large organisation that provides regular training programs for staff? Can this training count for CPD?

Yes, this training can be included in your CPD, as long as it falls within the topic areas. It will usually earn 1 point per hour. If the training is delivered by a Registered Training Organisation and forms part of a qualification from a national Training Package, and includes assessment, it will earn 2 CPD points per hour.

2. I live in a regional area where there are no CPD courses on offer. Can I be exempt from CPD?

No. There are a range of other types of learning activities that can count towards your CPD points, in addition to traditional face-to-face training courses. These include, attending conferences, forums and workshops, on-the-job training, web based training and watching videos/DVDs. Some registered training providers offer regional CPD courses and various industry bodies and training providers provide training via flexible delivery (correspondence/web/CD-Rom etc).

3. I run a small building business and don’t have much time to attend courses. What do I do about CPD?

The CPD requirements are very flexible and allow a wide range of learning activities besides training courses, to count towards CPD points. For example, on-the-job learning, attending conferences and seminars, watching training videos and on-line learning can all count as CPD. The special needs of the industry were taken into consideration when the Director-General's Guidelines were developed.

4. I have a disability and cannot attend training courses. How can I complete my CPD requirements?

You can participate in other learning activities besides face-to-face training to gain your CPD points, such as web-based learning, watching videos/DVDs and correspondence courses.

5. I have a training DVD that I’ll be using for CPD. Can I pass the DVD on to my staff for their CPD training too?

Yes, your staff’s training would be considered the same as yours and would be worth the same number of points. You should be aware of copyright provisions and that you may need to purchase multiple licences.

6. How do I know if a training provider is legitimate/ accredited?

The training.gov.au website is Australia’s vocational education and training database. It provides a search and browse function that allows users to find specific Training Packages, Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs) that provide training in one or many states.

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