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Retirement villages links and contacts 

The NSW Fair Trading Retirement Village Calculator can help you understand the financial costs involved with retirement village living.

Aged & Community Services Association of NSW & ACT represents retirement village owners and managers within the non-profit sector.
Tel: 8754 0400 or 1800 424 770 (country callers)

The Seniors Rights Service provides free, confidential advocacy, advice, education and legal services to older people in NSW. This includes advice to residents of retirement villages about retirement village contracts and other disputes. This service covers: consumer rights, human rights, social security/welfare, power of attorney and guardianship.
Tel: 9281 3600 or 1800 424 079 (country callers)

Community Referral Service of the Law Society of NSW can refer you to a solicitor specialising in retirement village matters.
Tel: 9926 0300

The Council on the Ageing (COTA) produces directories of retirement villages in both the metropolitan and country areas. These include details about the contracts, services and costs of each village.
Tel: 9286 3860 or 1800 449 102 (for regional callers only)

Law Access Service provides free legal information and advice in NSW.
Tel: 1300 888 529
TTY: 1300 889 529

The Retirement Living Council, a division of the Property Council replaces the former Retirement Village Association (RVA). It represents the retirement village industry including investors, property owners, developers, the industry’s professional service and trade providers.
Tel: 9033 1900
The Retirement Village Residents Association (RVRA) is a non-profit organisation which represents the interests of residents.
Tel: 1300 787 213

The Seniors Information Service (SIS) provides information to seniors and others on a variety of issues.
Tel: 13 12 44

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