New operators must now complete mandatory education.
All new operators after 1 November 2015 are required to complete the mandatory education briefing. This requirement will not apply to operators in existence before 1 November 2015, including when they buy or take over another community or develop a new community.
The education briefing must be completed within 30 days of the details of the new operator being recorded in the register of communities administered by NSW Fair Trading. If there is a change of operator, notice of this change must be submitted to Fair Trading within 30 days of the change. Download or read the Change in registered details form, available on the Forms page of the Fair Trading website.
You have two options to complete the mandatory education briefing:
You must advise NSW Fair Trading in writing within 7 days of attending an information session or reading through all of the website pages. Download the Completion of mandatory education briefing for new operators form, available on the Forms page of the Fair Trading website.