NSW Fair Trading is committed to supporting seniors with up-to-date information about their consumer rights and how to deal with unscrupulous operators.
Do you prefer to have printed resources rather browsing the web? You can download the Seniors guide (PDF size: 1.1mb) and read about your consumer rights in NSW. If you are a service provider, you can order bulk copies of the Seniors guide.
Are you looking for an expert speaker for your next community event, seminar, conference, workshop or info session? Our experienced staff can present on the consumer topics relevant to your group. For details, email FairTradingSeminars@finance.nsw.gov.au or call 13 32 20.
You can view a videos on consumer topics such as moving into a retirement village, buying or selling a home and general consumer information on the Fair Trading YouTube channel. A range of the videos are also translated into community languages.
We are dedicated to delivering innovative compliance and education services in communities and towns around NSW. To find out when we are going to be visiting your local area, visit the My Place program page.
The 'No Interest Loans Scheme' offers loans of up to $1,200 for essential household goods and medical needs. To find out more visit www.nilsnswfindascheme.org.au or call 1800 50 9994.
We can also help you with information and advice on a range of consumer topics including:
There are a number of ways to contact Fair Trading. Visit our Contact us page.
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