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Resources for small business 

Self assessment checklist 

The small business self assessment checklist has been developed to help small businesses identify which aspects of their operations are regulated under the Australian Consumer Law (ACL).

The easy-to-follow tool has been designed to help small businesses become aware of their rights and obligations when dealing with consumers, how to comply with the requirements of the ACL and where to find more information.

The checklist was developed by a partnership of state, territory and federal consumer protection agencies.

View or download the Small business self assessment checklist in PDF format (size: 1.69mb)

Order a printed copy of the Small business self assessment checklist from ShopNSW

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Online learning program 

A free online education resource has been developed by the Australian Competition and Consumer Commission (ACCC) for small businesses to help operators learn about their rights and obligations under the Competition and Consumer Act 2010.

The program is a simple, interactive learning tool comprising 10 modules covering topics such as pricing, advertising, consumer rights, selling safe products, unlawful competition and scams. 

Each module should take about 15–20 minutes to complete and most include a short self-assessment quiz.

Access the program from www.ccaeducationprograms.org.

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