Change text size:   Increase font size   Reduce font size  |   Print page:   Print this page
  |   Contact us   

New laws to target ticket scalping 

Amendments to the Fair Trading Act 1987 were passed by the NSW Parliament in October 2017 and will commence in 2018.

The amendments address unfair ticket sale practices caused by scalping.

Ticket scalpers systematically buy large numbers of sport and entertainment event tickets with the sole aim of re-selling at a high profit above the initial purchase price.

The amendments will prohibit anyone from reselling a ticket to a NSW event for more than the original sale price, plus the transaction costs incurred in the original purchase. Transactions costs would be capped at 10 per cent of the initial sale price.

The use of 'bot' software is now also banned as part of the amendments. Bots are computer programs that allow ticket scalpers to circumvent the security measures on ticketing websites to rapidly buy tickets in large quantities and place them on re-sale sites at inflated prices.

The amendments also require greater transparency over the number of tickets available for general purchase at certain events.

Read the media release.