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Contact us 

Call 13 32 20 (8.30am to 5pm, Mon - Fri)

From overseas, call +61 2 9895 0111 during the office hours above (GMT + 10 hours).

or   Make an online enquiry

or   Lodge a complaint

Feedback about our services

To provide compliments, suggestions or complaints about a service you have received, visit the Feedback about our services page.

Media enquiries

Contact our media team

Special assistance

Aboriginal enquiry officer
Freecall:  1800 500 330

Language assistance
Telephone: 13 14 50 and ask for an interpreter in your language.

TTY (Teletypewriter) phone for the hearing impaired
General Fair Trading enquiries: 1300 723 404
Property, Real Estate and Business Licensing: 02 9619 8673

Access Fair Trading information (GIPA Act)
Make a request for information under the GIPA Act (previously Freedom of Information).

Counter services

A range of fair trading services are available from Service NSW Centre locations throughout Sydney and regional NSW. For your nearest centre, please check Service NSW Centres.

Head office details


IMPORTANT: There are no counter services at our Head Office. The closest services are available at Service NSW, located at 27-31 Argyle St, Parramatta. For a full list of locations that provide counter service for Fair Trading, visit the Service NSW website.

Head office

NSW Fair Trading
60 Station Street
Parramatta NSW 2150


ABN: 81 913 830 179

Postal address
NSW Fair Trading
PO Box 972
Parramatta 2124
Phone: 9895 0111

Registry Services

Registry Services
PO Box 22
Bathurst NSW 2795
Phone: 6333 1400
Freecall: 1800 502 042



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