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Retail tenancy

New Lessor's Disclosure Statement applies from 1 January 2011. Find out more.

The Retail Tenancy Unit has now been incorporated into the Office of the Small Business Commissioner.

Our contact details have changed.

Contact us at:
Office of the Small Business Commissioner
Retail Tenancy Unit
MLC Centre
Lv 43
19 Martin Place
Sydney NSW 2000

PO Box 5477
Sydney NSW 2001

Tel: 1300 795 534 (toll free) or 8222 4800
Fax: 1300 795 644 (toll free) or 8222 4816
Email: we.assist@smallbusiness.nsw.gov.au

To rent a retail property you need to take out a retail lease (a type of commercial lease). Knowing your rights and responsibilities as a tenant or landlord will help you avoid or resolve differences that may come up.

The Office of the Small Business Commissioner can discuss issues with landlords, tenants, agents, solicitors, accountants, small businesses and industry advisors to help them seek a resolution to the problems facing their business. These informal services, forms and educational products are provided free of charge.

In this section, the rights and responsibilities of tenants under the NSW retail tenancy laws are explained.

Info kit for retail tenants
Renting a retail property
Retail bonds 
Resolving retail tenancy disputes (including mediation)
Retail tenancy links and contacts  

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