In the Fair Trading video and audio section you can access video and audio files on specific topics of interest relating to consumers and traders. Many of these are in a range of community languages.

20 years on... a celebration of the NSW Fair Trading Act

The lecture 20 years on… a celebration of the NSW Fair Trading Act covers the history of the Fair Trading Act and the future direction of consumerism.
Available in English only.

Changes to tenancy laws 

The Residential Tenancies Act 2010 commenced on 31 January 2011. Changes to tenancy laws is an overview of the Act to help migrants, especially refugees and emerging language groups in NSW understand their rights and responsibilities as tenants.
Available in Arabic, Burmese, Dari, Dinka, Kirundi, Korean, Mandarin, Somali, Swahili and Tetum.

 View the Change to tenancy laws video presentation (in English)

View or download the script of the Changes to tenancy laws video presentation in Word format (size: 112kb) (in English)

Know your rights

Presented by Fair Trading staff, the Know your rights video series features a range of topics for consumers and traders including: associations, buying a home, compliance, contacting NSW Fair Trading, unsafe toys, door-to-door sales scams, refunds, condition reports, using a builder or tradesperson, and motor vehicle warranties.
Available in English only.

Our story

Follow real life case studies of instances where NSW Fair Trading has helped consumers and traders.
Available in English, Arabic, Cantonese, Mandarin and Vietnamese.

Rise of the new consumer

Bernard Salt, consumer and cultural trends commentator, author and KPMG Director of Property discusses the different generations of consumers, their characteristics and how they will react to economic changes.

Your home, your car, your money

Find out more information on shopping and refunds, avoiding scams, buying or selling your home and more.
Available in English only.

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